365 People Support

HR for Hospitality
Our clients take full advantage of not only our industry relevant HR expertise, but also a lifetime of successful operational experience revitalising underperforming pubs, bars, and restaurants.
Get the advice and support you need:
Grounded, not theoretical.
Rapid, not process driven.
Relevant to you, not cookie cutter.
Available when you need it, not just in office hours.

Staff meeting. Top view of two modern young men conducting a business presentation while standing in the board room
Handsome barista working
Staff meeting. Group of young modern people in smart casual wear discussing something while working in the creative office
New Employee Receives Training At Delicatessen Checkout
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Pragmatic and Cost Effective

We offer business driven, cost-effective and pragmatic solutions.

Before we can do that, we believe in getting to know you and your business.

We are not just an external consultancy, we aim to be an extension of your business, a partner that cares about your business and your people.

Years Experience


our advice will always be practical, cost effective, honest, and straight forward


we care about your business and your people


always helpful and available. Hospitality businesses do not keep office hours and neither do we.  Available every day that you are


we always do the right thing, not the necessarily the easiest


delivering long-term sustainable people solutions


Our team offer full 365 support to your business. Helping you concentrate on the things that matter.

365 People Support

Risk Control

While people are your greatest asset, they are also your greatest cost, and with that comes the potential of being your greatest risk.

365 People Support


The recruitment of good employees is more challenging than ever with the cocktail of Brexit and the Pandemic reducing the number of suitable applicants.

365 People Support

Strategic People Support

Your greatest asset needs a strategy to ensure your employees have a sustainable and positive impact on your business.

Our Happy Clients


Excellent advice and support from James at 365 People Support. The information and solutions provided helped immensely. Clear concise and honest.

Ged Lamle

James recently supported me and my client in putting together a staff handbook and contracts, his work is amazing, very thorough and the turn around very quick. I would highly recommend him

Gemma Bromfield
Go Beyond HR Consultancy

James has been an amazing help through some tough times. His insight was a massive reassurance to us and he is always available when we need him. Thank you.

Colin Knott


I can’t recommend 365 People Support enough. James is brilliant, he knows his stuff and is always at the end of the phone. Very professional and a pleasure to work with.

Vicki Brennand
Cherry Jam Ltd

The service I received was impeccable. I needed support to carry out some personality profiling for the exec team of a marketing firm. James had the surveys sent within 24 hours and the reports were in my inbox within 24 hours of the last test being completed. The whole thing came in 3 days ahead of schedule. I’d highly recommend James and 365 People Support. Great job.

Nick O'Donnell
The Spinning Plate
I highly recommend business coaching with James. Thanks to these sessions I was able to find clarity, create a plan and find inspiration!
James is lovely to work with and has an extensive knowledge and experience, a perfect combo! Thank you!
Kat B

James is professional, dedicated, and reliable – a joy to work with on a project! He sticks to his timescales and does a very thorough job being detail oriented.
I would recommend James for HR projects and I look forward to collaborating with him again in future!

Melanie Stevens


Working with James has been my first experience of coaching. I am really enjoying our sessions and find them to be hugely beneficial to focus my time and effort in the best places – both in work and home life. He asks all of the right questions to allow me to reflect and consider what might be preventing me from achieving my personal goals. The SWOT exercise we completed in our first session was particularly insightful.

Catherine Boland


“…..always one of the best leaders and coaches I have had the pleasure to work for.”

Andy Hinton
Venue Manager

Andy Hinton
Venue Manager

James Carman has been an invaluable support to me and to my clients. His advice is well thought through and his consideration for all parties is admirable. I have absolutely no hesitation in highly recommending 365 People Support to anyone who is looking for a holistic and pragmatic approach to human resources advice. Compassionate but straight-talking means that you can rely on his advice and suggestions to be cost-effective and thoroughly thought through.  You get a quick response too

Dave Mansbridge
Mercury Support


Our Blog


Keep up to date with all things happening at 365 People Support. Our news and blogs have industry leading news and upcoming information from 365…

Middle Management Coaching and Development

Middle Management Coaching and Development

Leadership Development and Coaching According to a recent FSB report ‘Scaling Up Skills’, 78% of small businesses have experienced recruitment difficulties over the last 12 months. And 40% of sole traders haven’t undertaken any training or self-development in the last...

Googling Advice is NOT a business strategy…

Googling Advice is NOT a business strategy…

𝗚𝗼𝗼𝗴𝗹𝗶𝗻𝗴 𝗔𝗱𝘃𝗶𝗰𝗲 𝗶𝘀 𝗡𝗢𝗧 𝗮 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆, 𝗷𝘂𝘀𝘁 𝗮𝘀 𝗵𝗼𝗽𝗲 𝗶𝘀 𝗻𝗼𝘁 𝗮 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗽𝗹𝗮𝗻…. When costs need cutting two departments invariably see the grim reaper first - HR and Marketing. Why? Because they are seen as cost centres not profit centres and so are easy wins but are they...