365 People Support

HR for Hospitality
Our clients take full advantage of not only our industry relevant HR expertise, but also a lifetime of successful operational experience revitalising underperforming pubs, bars, and restaurants.
Get the advice and support you need:
Grounded, not theoretical.
Rapid, not process driven.
Relevant to you, not cookie cutter.
Available when you need it, not just in office hours.

Staff meeting. Top view of two modern young men conducting a business presentation while standing in the board room
Handsome barista working
Staff meeting. Group of young modern people in smart casual wear discussing something while working in the creative office
New Employee Receives Training At Delicatessen Checkout
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Pragmatic and Cost Effective

We offer business driven, cost-effective and pragmatic solutions.

Before we can do that, we believe in getting to know you and your business.

We are not just an external consultancy, we aim to be an extension of your business, a partner that cares about your business and your people.

Years Experience


our advice will always be practical, cost effective, honest, and straight forward


we care about your business and your people


always helpful and available. Hospitality businesses do not keep office hours and neither do we.  Available every day that you are


we always do the right thing, not the necessarily the easiest


delivering long-term sustainable people solutions


Our team offer full 365 support to your business. Helping you concentrate on the things that matter.

365 People Support

Risk Control

While people are your greatest asset, they are also your greatest cost, and with that comes the potential of being your greatest risk.

365 People Support


The recruitment of good employees is more challenging than ever with the cocktail of Brexit and the Pandemic reducing the number of suitable applicants.

365 People Support

Strategic People Support

Your greatest asset needs a strategy to ensure your employees have a sustainable and positive impact on your business.

Our Happy Clients


James came recommended to us and as we had quite a pressing need for some HR advice, he moved his diary around for us at very short notice.
Really helpful and full of advice, we addressed the initial issue and then went on to do a full review with James of our existing practices and with his support and guidance, have now a very robust set of policies and procedures including a one page employment contract document, which is a huge break-through for us, given the number of casual staff we will use over the course of a year.
Many thanks fella – great stuff !

Lindsay Campbell

Lindsay Campbell

Excellent advice and support from James at 365 People Support. The information and solutions provided helped immensely. Clear concise and honest.

Ged Lamle

James recently supported me and my client in putting together a staff handbook and contracts, his work is amazing, very thorough and the turn around very quick. I would highly recommend him

Gemma Bromfield
Go Beyond HR Consultancy

James has been an amazing help through some tough times. His insight was a massive reassurance to us and he is always available when we need him. Thank you.

Colin Knott


I can’t recommend 365 People Support enough. James is brilliant, he knows his stuff and is always at the end of the phone. Very professional and a pleasure to work with.

Vicki Brennand
Cherry Jam Ltd

The service I received was impeccable. I needed support to carry out some personality profiling for the exec team of a marketing firm. James had the surveys sent within 24 hours and the reports were in my inbox within 24 hours of the last test being completed. The whole thing came in 3 days ahead of schedule. I’d highly recommend James and 365 People Support. Great job.

Nick O'Donnell
The Spinning Plate
I highly recommend business coaching with James. Thanks to these sessions I was able to find clarity, create a plan and find inspiration!
James is lovely to work with and has an extensive knowledge and experience, a perfect combo! Thank you!
Kat B

James is professional, dedicated, and reliable – a joy to work with on a project! He sticks to his timescales and does a very thorough job being detail oriented.
I would recommend James for HR projects and I look forward to collaborating with him again in future!

Melanie Stevens


Working with James has been my first experience of coaching. I am really enjoying our sessions and find them to be hugely beneficial to focus my time and effort in the best places – both in work and home life. He asks all of the right questions to allow me to reflect and consider what might be preventing me from achieving my personal goals. The SWOT exercise we completed in our first session was particularly insightful.

Catherine Boland


“…..always one of the best leaders and coaches I have had the pleasure to work for.”

Andy Hinton
Venue Manager

Andy Hinton
Venue Manager


Our Blog


Keep up to date with all things happening at 365 People Support. Our news and blogs have industry leading news and upcoming information from 365…

Practical Leadership Beyond Gimmicks: 5 Easy Ways to Retain Staff in the Hospitality Industry

Practical Leadership Beyond Gimmicks: 5 Easy Ways to Retain Staff in the Hospitality Industry

Given how difficult it has been to recruit and retain staff in the hospitality sector in recent years, a lot has been written about how to retain staff is an easier option to recruitment.
But why should it be a consideration now?  Surely it should have always been a number one priority?
After a long career leading and developing teams of up to 140 diverse individuals,and retaining a large proportion of them it’s the mundane stuff that matters!
These are my key tips that attributed to my success and meant I was able to retain staff and keep my teams operational.

Wigan Business Awards Sponsor

Wigan Business Awards Sponsor

365 People Support is honored to announce its sponsorship of the Hospitality Business of the Year Award category at the upcoming Wigan Business Awards.

As experts in HR for hospitality businesses, we recognise the importance of this sector and are thrilled to support its recognition through this sponsorship.