About Us

Why choose 365 People Support?

With over 25 years of operational HR experience in the hospitality industry, we have the knowhow to provide ‘pain relief’ for all those people challenges that need more than a sticking plaster.

And with that understanding comes a service that is available when you need it, not just office hours.  As a hospitality business you need advice when you need it, not when we want to give it.

An operational rather than an office or departmental background means you know advice you receive will be quick, realistic without unnecessary process.


Years Experience

What people have to say about us!

Testimonial slider here…


James came recommended to us and as we had quite a pressing need for some HR advice, he moved his diary around for us at very short notice.
Really helpful and full of advice, we addressed the initial issue and then went on to do a full review with James of our existing practices and with his support and guidance, have now a very robust set of policies and procedures including a one page employment contract document, which is a huge break-through for us, given the number of casual staff we will use over the course of a year.
Many thanks fella – great stuff !

Lindsay Campbell

Lindsay Campbell

Excellent advice and support from James at 365 People Support. The information and solutions provided helped immensely. Clear concise and honest.

Ged Lamle

James recently supported me and my client in putting together a staff handbook and contracts, his work is amazing, very thorough and the turn around very quick. I would highly recommend him

Gemma Bromfield
Go Beyond HR Consultancy

James has been an amazing help through some tough times. His insight was a massive reassurance to us and he is always available when we need him. Thank you.

Colin Knott


I can’t recommend 365 People Support enough. James is brilliant, he knows his stuff and is always at the end of the phone. Very professional and a pleasure to work with.

Vicki Brennand
Cherry Jam Ltd

The service I received was impeccable. I needed support to carry out some personality profiling for the exec team of a marketing firm. James had the surveys sent within 24 hours and the reports were in my inbox within 24 hours of the last test being completed. The whole thing came in 3 days ahead of schedule. I’d highly recommend James and 365 People Support. Great job.

Nick O'Donnell
The Spinning Plate
I highly recommend business coaching with James. Thanks to these sessions I was able to find clarity, create a plan and find inspiration!
James is lovely to work with and has an extensive knowledge and experience, a perfect combo! Thank you!
Kat B

James is professional, dedicated, and reliable – a joy to work with on a project! He sticks to his timescales and does a very thorough job being detail oriented.
I would recommend James for HR projects and I look forward to collaborating with him again in future!

Melanie Stevens


Working with James has been my first experience of coaching. I am really enjoying our sessions and find them to be hugely beneficial to focus my time and effort in the best places – both in work and home life. He asks all of the right questions to allow me to reflect and consider what might be preventing me from achieving my personal goals. The SWOT exercise we completed in our first session was particularly insightful.

Catherine Boland


“…..always one of the best leaders and coaches I have had the pleasure to work for.”

Andy Hinton
Venue Manager

Andy Hinton
Venue Manager

Our founder, James Carman, has amassed experience in pubs, bars, restaurants and hotels in both the UK and Australia.  His consistent success came from his passion and belief in building and developing teams that were engaged and committed to his vision

This vision could only be achieved by building a positive and inclusive culture, using his leadership skills to develop those who worked with him to be the best they could be

Leadership, engagement and culture are the centre of his values, and believes getting these right now, will help you retain your key players at a time when recruiting new people is at its most challenging.

James has recently achieved a Merit pass for a Masters in International Human Resource Management through the Manchester Metropolitan University Business School, a triple accredited highly regarding institution.  This MSc is accredited by the CIPD as Level 7, the most prestigious and highest CIPD qualification attainable for HR professionals.  Adding the International modules ensures that James is locally relevant with a global focus.